Privacy Policy

This Privacy Policy explains how Design Her Nails & Lashes Extension ("Design Her Nails", "we", "us") collects, uses and protects your information when you visit designhernailrocklin.com, call us, text us or visit our salon at 6160 Stanford Ranch Rd, Rocklin, CA 95765. By using our website or services you agree to this policy.

1. What Information We Collect

We only collect what we need to book and serve you. That can include:

• Contact details: your name, mobile phone number and email address.
• Appointment details: the services you book, appointment dates and times, technician preferences and notes you give us (like design ideas or allergies you tell us about).
• Messaging records: your SMS consent, the date and method you opted in and opt-out requests.
• Payment information: handled by our payment processor at checkout. We don't store full card numbers.
• Website data: IP address, browser type, device type, pages viewed and how you reached our site, collected through cookies and similar tools.

2. How We Use Your Data

• To schedule, confirm and manage your appointments.
• To answer your calls, texts and questions.
• To send appointment reminders and service updates.
• To send occasional offers, only if you've agreed to receive them.
• To process payments and keep basic business records.
• To improve our website and services.
• To meet legal obligations.

We don't sell your personal information.

3. SMS Opt-In Details

Program name: Design Her Nails Text Alerts

Message types: appointment confirmations, appointment reminders, rescheduling and cancellation notices, replies to your questions and, if you separately agree, occasional promotional offers.

Message frequency: varies based on your appointments and requests, typically up to 6 messages per month.

How you opt in: by checking the SMS consent box on a form on our website, or by texting us first and confirming you want messages from us. Consent is never a condition of buying any service.

How you opt out: reply STOP to any message at any time. Reply HELP for help, or call (916) 412-5970. Message and data rates may apply.

Text messaging originator opt-in data and consent will not be shared with any third parties, except with service providers who help us deliver the messages.

4. Cookies & Tracking

Our website uses cookies and similar technologies to keep the site working, remember your preferences and understand how visitors use it. We may use analytics tools that collect anonymous usage data. You can block or delete cookies in your browser settings, though some parts of the site may not work as well.

5. Data Security

Our website uses SSL/TLS encryption to protect information sent between your browser and our site. Card payments are processed by PCI DSS compliant providers, so we never hold your full card details. Access to your information is limited to staff who need it to serve you. No system is perfectly secure, but we take reasonable steps to protect your data.

6. Your User Rights

You can ask us to:

• Tell you what personal information we hold about you.
• Correct information that's wrong.
• Delete your information, unless we need to keep it for legal reasons.
• Stop sending you text messages (reply STOP) or promotional messages.

California residents have additional rights under the California Consumer Privacy Act, including the right to know, delete and opt out of the sale of personal information. We don't sell personal information. To make a request, call us at (916) 412-5970. We won't treat you differently for using these rights.

7. Age Restriction

Our website and SMS program are meant for people 18 and older. We don't knowingly collect personal information online from anyone under 18. Kids' nail services are booked by a parent or guardian, who provides the contact details. If you think a minor has given us information, call us and we'll delete it.

8. Sharing & Disclosure

We share information only with:

• Service providers who help us run the business, like scheduling, messaging, website hosting and payment processing, and only for those purposes.
• Authorities when the law requires it, or to protect our rights, safety or property.
• A buyer or successor if the business is sold or transferred.

We never share mobile numbers or SMS consent with third parties for their marketing.

9. Contact Us

Questions about this policy or your data? Reach us here: